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Foot and Mouth
outbreaks, terrorist alerts, unprecedented flooding - the British
tourist industry has had much endure this year. But with record
numbers of overseas visitors coming to Britain, the Government would
have us believe little more could be done to promote and support
the nation's diverse offering of cultural, sporting and leisure
attractions.
Indeed, inbound
tourism has increased. But not just in the UK. Thanks to cheaper
flights and the increased wealth of individuals, travel has grown
across the globe. When you compare our growth rate in the UK to
the global average, we under-perform by around 5m visitors to the
UK each year; put another way, our tourist industry is foregoing
about £3bn and around 75,000 jobs a year.
To compound
the picture, more and more Britons are choosing to holiday (and
therefore spend their money) abroad. In 2005 for example, the British
spent around £32bn overseas. When compared to inbound visitor
spending of around £17bn in the same year, we see a difference,
known as the 'tourism deficit', of around £18bn.
Worryingly this
deficit has been getting worse. In 1997 it was just £4bn.
Tourism is now a competitive international market and Britain is
losing out to competition from abroad. Is the Government responsible,
or is this simply market forces adjusting to wider and ever more
accessible competition?
Tourism is the
UK's sixth largest industry so it is surprising that only 18 (3%)
of the staff at the Department for Culture Media and Sport (DCMS)
focus on tourism and not one of them is an economist. The department's
budget has increased by 60% over the last 10 years alone, yet over
the same period, funds to promote Britain abroad remain unchanged
at £35m.
Consequently not only does DCMS lack any interest in tourism but
it also lacks the influence necessary to protect the Industry from
new legislation put forward by other Government departments. For
example, the Licensing Act has increased the cost for B&B's
to be licensed to sell alcohol from £30 for three years to
£300 a year. Additionally, the Government has increased the
cost of student visas by 130%, which the Tourism Alliance (a large
group of respected organisations in the British tourist industry)
says has deterred students from visiting the UK, resulting in a
drop in revenue of £160m alone.
Thanks to devolution
there are now structural problems in how Britain markets itself
both here and abroad. This structure for the promotion of British
tourism is based on the 1969 Tourism Act and is woefully out of
date. Regional Development Agencies (RDAs) now compete with more
traditional organisations such as "Visit Britain", as
well as with each other. For example, in Boston, Massachusetts there
are six separate UK offices promoting Britain which can only cause
confusion among tourists planning trips to the UK.
Taxation is
also blighting our Tourism Industry and Britain's overseas tourists
currently pay around 60% more tax than visitors to other parts of
Europe which is itself not known for under-taxing its citizens.
In addition red tape (in many ways another form of taxation) under
this government, is strangling the growth of tourism businesses
and in particular that of small and medium size enterprises which
constitute some 80% of the industry.
The Conservative
Party recognises the importance of tourism and has established a
task force, chaired by John Lewis OBE (a solicitor and former chairman
and board member of the British Tourist Authority) which is conducting
a wide ranging review of the industry. This study is looking at
ways of putting renewed emphasis on Britain's £85bn tourism
industry and will include plans for reinvigorating our destination
resorts, reforming the structures and mechanisms involved in marketing
Britain, harnessing tourism opportunities from the forthcoming Olympics,
promoting family holidays and opportunities for green tourism.
We can rightly
be proud of British tourism and of all Britain has to offer. We
have beautiful countryside, a wealth of historic buildings, a strong
cultural heritage, and an abundance of seaside resorts and city
attractions. But in a new age of international competition no Government
can sit back as we experience a steady decrease in global market
share of the tourism industry. Britain has failed to react to the
new rules of the game.
The Government
has announced that it is to give 'Visit Britain' additional funding
to assist tourism in areas affected by flood and foot and mouth
disease, but this does not begin to make up for the years of neglect
of thought, support and funding for the Industry which has been
lamentably lacking during this administration.
Unless there
is a policy shift reflecting a more pro-active and supportive role
for the British tourism industry, 'Government' may well be labelled
along side Foot and Mouth, terrorist alerts and flooding as unhelpful
challenges to our tourism industry.
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